Sentinel One Update – macOS Ventura 13.x
Incident Report for CyFlare
Identified
Dear Valued Customer,

In WWDC22, Apple announced macOS Ventura 13.x, the next version of macOS. Apple has released the first Beta Version of the new operating system.
Sentinel One is working to ensure that their macOS Agent is compatible with the new operating system and that a GA Agent is released as fast as possible after Apple announces the production release of the new OS, according to their macOS Agent support policy. Apple does not provide developers with the GA version before the release and tends to make changes between the Beta version (shared with developers) and the GA version.

We recommend that you suspend OS updates until Sentinel One formally supports the new macOS versions. Upon verification from Sentinel One of agent availability, SOC will advise on upgrading procedures

Please let us know of any MAC compatibility issues you may identify, for us to be able to provide to Sentinel One Support, so we can ensure they are resolved before the new GA Agent is ready.

If you have any questions or concerns please contact us in the following ways:
1. Email us at socir@cyflare.com
2. Contact your Customer Success Manager directly
3. Call us at 877-729-3527 Option 2
Posted Oct 24, 2022 - 13:04 EDT