CyFlare System Status Page
All Systems Operational

About This Site

Any service impact related to our primary systems will be reported from this page. If you would like to receive notifications upon the event of any impactful incidents, please subscribe.

Our primary systems include: SOAR Platform, mXDR Platform, mEDR Platform, Ticketing Platform, and our ONE Platform.

SOAR Platform ? Operational
90 days ago
99.31 % uptime
Today
mXDR Platform ? Operational
90 days ago
100.0 % uptime
Today
mEDR Platform ? Operational
90 days ago
100.0 % uptime
Today
Ticketing System ? Operational
90 days ago
100.0 % uptime
Today
ONE Converged Security Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 15, 2024

No incidents reported today.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 21:42 EDT
Verifying - Verification is currently underway for the maintenance items.
Apr 11, 21:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:00 EDT
Scheduled - CyFlare Stellar Instance will be undergoing maintenance at 9:00-10:00 PM EST on Thursday, April 11th.

CyFlare's Stellar instance will be upgrading to version 5.1.1. We have run tests and do not expect to see any issues with the upgrade of the Data Platform in Stellar. If we do run into any issues upon upgrading the change can be reverted, in addition there is no loss of data or security events during this maintenance period.

Potential Impact: During the upgrade their will be a period of you getting logged off the Stellar instance if you are logged in, we would recommend avoiding using the Stellar platform at this time as you may lose progress on your task. This downtime is at most 30 minutes long, typically it is only 10 minutes or less. Any instance downtime does NOT result in loss of event logs or security events and we will not lose any data to be ingested. However, there may be a slight delay of ingestion during this upgrade period that the SOC will be monitoring.

If you have any concerns about this upgrade and how it may impact you, please reach out to socir@cyflare.com.

Release Notes for version 5.1.1 for you to review:
https://cyflare.stellarcyber.cloud/prod-docs/4.3.x/Release-Notes/Stellar-Cyber-5.1.1-Release-Notes.htm?tocpath=RELEASE%20NOTES%7CStellar%20Cyber%205.1%7C_____1

Best Regards,

CyFlare SOC

Apr 11, 12:37 EDT
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Resolved - After several hours of monitoring, we are confident our patch has resolved the issue for the time being. The SOC Team is being extra vigilant for any reoccurrences of this behavior and will notify you immediately.

For more details please reference the recent SOC Advisory "Ingestion Delay Incident and New CyFlare Status Page" that was posted within our ONE platform for our clients.

Apr 5, 16:51 EDT
Update - At this time we are not observing any notable ingestion delays from our XDR Product to our SOAR Platform, however we are continuing to monitor this until we are extremely confident that issues will not persist.
Apr 5, 09:05 EDT
Update - We are continuing to monitor for any further issues.
Apr 4, 20:22 EDT
Update - We are continuing to monitor for any further issues.
Apr 4, 20:20 EDT
Monitoring - A patch has been implemented and alerts are beginning to flow. The analyst team and our playbooks are processing the large amount of alerts in a short amount of time and this may result in slower disposition times for a few hours. Fortunately there is still no loss of visibility.

Clients may experience a large amount of escalations during this period of catching up with the queue.

CyFlare is continuing to monitor the issue in case it appears again. We will notify when we are confident this issue is completely resolved.

Apr 4, 20:18 EDT
Update - The CyFlare team is still actively working towards a solution regarding ingestion delays being experienced at this time. If any concerns please reach out to socir@cyflare.com.
Apr 4, 18:58 EDT
Identified - An identified bug in our connector code in SOAR for our XDR solution has caused frequent delays of ingestion. We are working to identify a permanent solution for this bug. Fortunately there is no loss of data or loss of Security Event visibility, we are just experiencing slower ingestion at this time.
Apr 4, 13:30 EDT
Apr 4, 2024
Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.